Men and Women Can We Talk
Only two types of audiences qualify: Men and Women! Insightful. Rousing. Hilarious.
Today’s workplace is characterized by diversity--especially in terms of gender. The focus is on team performance. Managers are aware that “team” members perform different functions and come from different disciplines, but often overlook the different ways men and women respond to an array of normal communications. As women have increasingly entered the workforce, the differences in communication styles between men and women have become a fun--but sometimes frustrating--topic of conversation. Comments such as “let’s discuss the issue” or “just give the headline” are received very differently by the two genders. This program reveals these differences with a dose of good humor, but hidden among the laughter are gems of wisdom that will help improve your communication with the opposite sex. Developing an understanding of the delicate nuances that surround inter-gender communications can improve team effectiveness and employee performance. Get past the myths and stereotypes and come away with tips for both men and women when listening and speaking with each other at work, and at home.
Don’t Wait…Negotiate!
Life is one continuous chain of negotiations. Mimi is the master of the art, showing audiences exactly how to get what they want with dignity and honor
Life is one continuous chain of negotiations. Mimi is the master of the art, showing audiences exactly how to get what they want with dignity and honor
What do you think about when you’re getting ready for a negotiation? Do you panic? Life is one continuous chain of negotiations. We need to learn how to get what we want with dignity and honor. Contracts, partnerships, managing people, parenting and other relationships all require us to be skilled at asking for and getting what we need. Co-author of the million-seller Negotiating for Dummies, Mimi will help you master the arts of : preparing, setting limits, maintaining emotional distance, listening, being clear and closing any deal.
Tactics To Triumph In Tough Times
Go from misery to mirth with Mimi, laughing through the good times and the bad. How to gain the edge in turbulent times, while keeping your eye on the prize.
Go from misery to mirth with Mimi, laughing through the good times and the bad. How to gain the edge in turbulent times, while keeping your eye on the prize.
Everyone agrees these are troubled times; life is not what it used to be. Our economy is floundering, business is down for many people, and a state of uncertainty exists. We experience disconnectedness, communication overload, lack of control, and we are cranky about it! You can hunker down and HOPE things get better, or you can move forward toward your goals.
All Stressed Up And No Place To Go
Mimi has a captivating and humorous way for audiences to recognize their own stress triggers right before their eyes. Her real gifts are the techniques she shares so that everyone can avoid going from “calming down to blowing up."
Mimi has a captivating and humorous way for audiences to recognize their own stress triggers right before their eyes. Her real gifts are the techniques she shares so that everyone can avoid going from “calming down to blowing up."
Stress is a “given” in contemporary life. Many events are unavoidable but our responses - the stress we feel in reaction - are within our control. Indeed, what’s stressful for one person may not even bother another. Some people linger over magazines in supermarket lines while others fume and seethe.
4 Steps to Managing the Unmanageable
The four essential actions to get results through people.
Managing means getting results through people. If you are alive, you have already been a manager. You’ve managed volunteers, repair people, pets, children, in-laws, spouses and more. With Mimi's "Four Steps To Managing The Unmanageable," you'll learn that leadership has less to do with charisma, than with consistency. Leaders depend on consistent, effective, interpersonal communication skills to empower people. When you learn the four basics of good management, you will engender trust and loyalty -- even with the most difficult people.
Your Time Is Yours!
To make your time yours, we must communicate to others our goals and priorities.
To make your time yours, we must communicate to others our goals and priorities.
We are pretty good managers of our time: we make our schedules, plan our leisure time, and find time for sleep. But what about communicating to others our goals and priorities? What about saying "no" to potentially distracting people? What do we do when procrastination rears its ugly head? And what about crises?
To make your time yours, we must learn to handle interruptions cleverly but compassionately, so as not to alienate people. Mimi gives you strategies to do just that. With the "4-A Action Method," you learn to say "no" and be thanked for it.
Speaking With Confidence: Manage Those Butterflies!
Public speaking is our number one fear...death is number 5.
Speaking with Confidence is a motivating program designed to improve the quality of the presentations you make on the job. Your success as a presenter depends on your self-confidence and professionalism you experience in front of a group. Your goal is to turn in the best professional presentation possible, and be successful in getting your ideas accepted and approved. Mimi provides an action plan to help you.
At Your Service
Gain the competitive edge to gain customers for life.
No other company operates quite the same way you do. Even another company in the same industry has a different combination of human resources, corporate philosophies and business objectives. AT YOUR SERVICE recognizes these realities. AT YOUR SERVICE will give you the customized tools to assist you in handling every customer contact with grace and control. Studies show that seven out of ten people stop doing business with a firm because of the way they are treated on the first contact. If you are that first contact, in the mind of the customer you are the company. How you handle that first contact is all-important to the success or failure of your firm. AT YOUR SERVICE will be custom-tailored to the unique contacts that you handle in your company. The results will be guaranteed customer satisfaction, greater job satisfaction for you, and increased self-esteem and productivity.
Telephone Techniques
Guarantee customer satisfaction on the phone.
No other company operates quite the same way you do. Even another company in the same industry has a different combination of human resources, corporate philosophies and business objectives. Telephone Techniques recognizes these realities. Telephone Techniques will give you the customized tools to assist you in handling every call with grace and control. Studies show that seven out of ten people stop doing business with a firm because of the way they are treated on first contact. If you are that first contact, in the mind of the caller, you are the company. How you handle that first contact is all-important to the success or failure of your firm. Telephone Techniques will be custom-tailored to the unique volume and nature of the calls that you handle in your company. The results will be guaranteed caller satisfaction, greater job satisfaction for you and increased self-esteem and productivity. You will learn to ease your stress while being more courteous and productive, despite work pressures.
Assertive Communication
Make one of the most important changes in your life.
Assertive Communication is an opportunity to make one of the most important changes in your life. No matter how successful or “liberated” we are, there are still places in all our lives where we find ourselves anxious about expressing our feelings, unable to respond when we think we should, and frustrated by the powerlessness we feel in everyday dealings with people.
Building a Team
Recognize your role as a leader who leads, motivates, and gets results.
Team building has become the most necessary of all supervisory skills to meet the critical need for greater innovation, better utilization of resources, increased productivity, and maximum employee contribution.
This program consists of a proven step-by-step process for improving team relationships and performance that result in measurable long-term success.
Making Meetings Work
Manage meetings that are attended with enthusiasm and participation.
Making meetings work is a concise, active workshop that gives you practical tools and techniques to improve the quality of your meetings. Tailored to the objectives of your meetings, the number of people involved, and the kind of organization in which you work, this workshop will make you more effective, whether you are a leader of a group or a participant.
Power Up! Empower Yourself to Success
An action plan to take control of your career.
POWER UP is an opportunity to empower yourself to achieve success. No matter how successful we are, there are still places where we find ourselves frustrated by the powerlessness we feel in communicating with people to accomplish our plans.
Empowering: From Vision to Reality
An energizing keynote speech for top women achievers
In the latter half of the 20th Century, women have forged entirely new styles of management and leadership. They are transforming the workplace and serving as a visionary blueprint for the world.
EMPOWERING: From Vision to Reality will help women identify and respond to the challenges facing them in the 21st century.
Power Up! A Woman's Guide
Re-energizing the power within for busy women
Women have made great strides. Now we chart our own destinies. Our energy is our inventory - - and it has a limit. No matter how successful we are, we still get anxious about meeting our goals and frustrated by the powerlessness we feel at times. Power Up! is an opportunity to reenergize with a specific action plan. Mimi Donaldson prepares you to access your personal power, create the vision that excites you, and learn how to make commitments that work.
Writing For Results
Write clear, concise, and effective business communications.
WRITING FOR RESULTS is a concise, active workshop that teaches the basics of writing clear, concise, and effective business communications. The course is always tailored to your company's specific writing requirements.
TRAVELS FROM: California
FEE CATEGORY: C ($10.5 to 15k)
